Episode 020 Interview With Julia Rosien How To Handle Negative Online Reviews
Doug Stewart and I interview communications and social media expert Julia Rosien who is the Brand Engineer for Restonic. She discusses the importance of online […]
Doug Stewart and I interview communications and social media expert Julia Rosien who is the Brand Engineer for Restonic. She discusses the importance of online […]
My favorite restaurant is Joe’s Deli. Do they have the lowest prices? No. Do they serve the finest gourmet food I’ve ever eaten? No. So […]
Doug Stewart describes customer’s expectations about quality and price. Allowing your customer to leave your store with a low price and an unrealistically high expectation […]
If the greeting, needs analysis, and selection steps are properly executed the presentation should easily result in a sale. The actual selling starts with the […]
Last week we explored possible questions that help us determine our customer’s needs. Now that we have the answers we need to quickly match our […]
In the previous article we discussed the keys to needs analysis. Item #4 was to ask open ended questions. I promised an article with some […]
Because many sales are lost at the end of the selling process, it makes one think that we need to improve our closing techniques when […]
Top retail salespeople greet or engage their customers more effectively than average salespeople. Their effective greeting allows them to set the stage for a successful […]
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